Refund policy
We hope every purchase meets your expectations. If you are not completely satisfied with your order, you may request a return in accordance with the following policy.
Return Period
Return requests should be submitted within 30 days after your order has been delivered.
Return Requirements
To qualify for a return, the product must:
- Be unused and in its original condition.
- Include all original packaging and accessories.
- Show no signs of damage caused after delivery.
- Be returned in a condition suitable for inspection.
Returns that do not meet these conditions may not be accepted.
Items Not Eligible for Return
The following items are generally excluded from returns:
- Customized or personalized products.
- Digital goods and downloadable content.
- Gift cards.
- Clearance or final sale merchandise.
- Products showing excessive wear or misuse.
Refund Approval
Returned items are inspected after arrival.
If your return is approved, the refund will be processed using your original payment method. Depending on your financial institution, additional processing time may be required.
Damaged or Incorrect Items
If your order arrives damaged, defective, or contains the wrong product, please keep all original packaging while the issue is being reviewed.
Return Shipping Costs
Unless the return results from our mistake or a verified product defect, customers are responsible for return shipping costs.